March 16th, 2006

MySpace Is a Ticking Time Bomb

by Scott Karp

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I’ve been dreading this post, but I can’t avoid saying this any longer — MySpace is a DEEPLY DISTURBING place. It’s so disturbing that I’m convinced that the vast majority of the Web 2.0 fan club who gush over MySpace has NEVER actually spent any time on MySpace.

I’m not the first to raise a red flag:

Sex, Crimes, and MySpace
MySpace Isn’t for Advertisers, It’s for Sex
Scenes From the MySpace Backlash
Prosecutors: Men used MySpace.com to meet underage girls for sex

Try doing a Google News search for “MySpace murder” or “MySpace sex” and check out all the stories in reputable local media outlets (which have no obvious ax to grind with MySpace).

Still not disturbed? Try spending some time on MySpace. See how long it takes you to find sexually suggestive or explicit content.

Or, try going to the MySpace page of Reuters CEO Tom Glocer (which I found via I Want Media). Check out his friends, click around, and see what you make of what you find.

I’m going to be accused of fraternizing with Nick Carr for saying this, but this is what you get when you remove all social barriers — you get humanity in the raw.

Is this new to the web? Of course not. Is it limited to MySpace? Of course not. Does that mean we should start talking about censorship and regulation? I’m not going to touch that third rail — and I really don’t have any answers.

I’m not going to do a moral critique of MySpace or Web 2.0 or anything else — that’s not my gig.

I will say this — my greatest fear of MySpace is as a parent. That’s my personal view, which I won’t try to foist on to anyone else.

But as Web 2.0 watcher, I have a strong view from a business perspective, which leads me to this prediction: Rupert Murdoch will come to regret the purchase of MySpace.

Why? Because the reality is that MySpace can’t be controlled, and that’s a liability.

Yes, I know, Web 2.0 is all about “ceding control” to the “edge.” But MySpace pushes this evolution to the extreme.

Before you respond, let me be repeat — this is NOT a moral critique. It’s a practical, business critique.

“Social media” may be all the rage, but “society” functions best somewhere in between anarchy and fascism. Let it drift too far to one extreme, and things can get ugly.

And when things get ugly, it’s hard to sell advertising.

UPDATE

When you’re accused of being alarmist, you have to ask yourself whether everyone else knows something you don’t (i.e. criticism is valid) or whether you’re a cat wandering into a flock of complacent pigeons (i.e. criticism is not valid). In this case, I can’t claim to know which it is. I’ve heard a lot of passionate defenses of MySpace. But I’ve also heard a lot of fallacious arguments, like:

MY child doesn’t do anything bad on MySpace, therefore ALL children are safe on MySpace.

Children I know on MySpace are, as far as I can perceive, “stellar students, athletes, musicians and people,” and therefore there’s nothing to worry about.

Advertising on MySpace is growing, and will therefore continue to do so.

MySpace is virtual, and therefore the any potential danger is virtual.

Anyone who thinks there’s anything possibly wrong with MySpace must not “get it.”

There’s an orthodoxy to Web 2.0 that defines any criticism a priori as nay-saying, alarmist, or failing to “get it.” Kind of reminds me of the Bush administration’s (now failing) technique for deflecting criticism. In the end, I’d rather err by being alarmist than err by being naive.

But let’s say that I’m completely wrong (which is very possible), and that MySpace is good wholesome fun for people under 18. From a business perspective, the issue is not the reality but the PERCEPTION.

Let’s say parents being “alarmists” and media outlets acting as “fear mongers” are being unjust towards MySpace — if advertisers come to PERCEIVE that their ads on MySpace may appear next to content they really can’t fell good about, I still fail to see how MySpace will be a cash cow.

But NO, Web 2.0 will argue, advertisers need to stop insisting on control. Consumers are in control.

Well, indeed they are. Media and marketing has become fundamentally social. But society only functions when there are some shared norms and standards — and some laws to protect people’s rights from being violated. In a democracy there is a constant debate over what the laws and standards should be, but there’s no question that there need to be SOME.

If we say to people, especially children, here’s a place where anything goes, you can’t depend on individual restraint and responsibility to prevent people from getting hurt — especially people who are 18 — as a society we have decided that people under 18 DO NOT have sufficient judgment to make certain decisions, e.g. voting and drinking.

I may sound awfully moral, but I’m not advocating for any particular standard. I just saying that there need to BE some.

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  • Darrrius Jones And Calvin Smit
    We disagree with this because myspace a site for friends and it has a great musician concept.
  • Rh
    Yes I too am concerned. I originally liked the concept of Myspace as a musician. Its design in music sharing for the new and upcoming artist is outstanding but the lack of screening those that want to abuse the system is also apparent. I'm not sure what the answer would be but as a musician, I am also concerned about the direction of myspace.
  • Scott wrote "..teenage self-expression did not take place in a “super public” space, to use Danah Boyd’s phrase, and it didn’t have a permanent digital record. We’re only beginning to fathom the long-term consequences...."

    As a father, I sympathize with this concern.........

    I've posted an "open letter to parents of the Myspace generation" and I've also created a social networking ubber platform called Minggl to allow minors to keep their MySpace and Facebook disclosures within a private (password protected) context.
  • James
    I like your article, it is completely true. People who say "there is nothing wrong with myspace" obvously have tunnel vision. Mist kids who get arrested for murder have their parent outside of the courthouse saying how "it couldnt be him, he is such a great kid". Removing these social barriers can have consequences. I have watched social computer scenes evolve from BBS's all the way to myspace, so I have a first hand look at social computing evolution. and it is disturbing.

    on a different note, I would like to see how many relationships are destroyed from myspace. I would have no way to guess what this tally would be but I am sure there are some numbers.

    Your "I TOLD YOU SO" line will be VERY famous soon.
  • James Blake
    The point of my post was not to make parents afraid, but to make investors in News Corps afraid.


    Internet businesses represents a tiny fraction of the News media empire.

    The price they paid is a drop in the ocean compared to the advertising potential of myspace. Even if it turns out to be a bad purchase, it won't affect earnings or their share price.

    So whats the point of your post?
  • Myspace is just an evil spawn. Anything involving Rupert Murdoch I highly recommend to be aware of. I found this site called Community X which seems to be taking the anti-corporate approach and taken off. When you have all these people think they are anti-establishment why are they still there. Plus also rocks music is always about the protesting against the "Man". Well why are they on a site controlled by "The Man"

    Now on the subject about kids, so far no kids on this site, you have to be at least 18 years old. I've heard the process to verify each and every account is a long process but so far have produce a good quality of folks on the site. Check it out!!

    http://www.communityx.net
  • Tom, that's all very lyrical, and as a parent I can appreciate the sentiment, but this not just a matter of self-expression. Until recently teenage self-expression did not take place in a "super public" space, to use Danah Boyd's phrase, and it didn't have a permanent digital record. We're only beginning to fathom the long-term consequences. How can you make a judgment to trust what your kids are doing if the risks are still unknown?
  • Scott, leave the kids alone let them express themselves as they want. You aren't the target audience...Let me remind you of what K. Gibran said:

    Your children are not your children.

    They are the sons and daughters of Life's longing for itself.

    They come through you but not from you,

    And though they are with you, yet they belong not to you.

    You may give them your love but not your thoughts.

    For they have their own thoughts.

    You may house their bodies but not their souls,

    For their souls dwell in the house of tomorrow, which you cannot visit, not even in your dreams.
  • td
    I do not believe that MySpace is “bad” nor “evil” destination.

    I think the real issue is that MySpace is an open community serving anyone and everyone who wants to participate. Good folks and not so good.

    And now, since soical networking has become a household name, children and young adults many of whom have limited experience (can't tell fact from fiction) engaging with others online are connecting and getting into dialog with predators or those individuals that are capable of taking advantage of a relatively naive user / member audience.

    Also because anyone can search member profiles – MySpace has become a veritable hunting ground for those that are both clever and dangerous in nature.

    If you removed this naïve audience (ie - kids or younger users), and limit search capibilities then perhaps that might minimize some of the issues and risks surrounding this site.

    Just a thought.
  • First, I seriously doubt that's Tom Glocer's real profile. Using it as a point of reference to highlight personal disclosure issues is a bit adroit; the issue with that specific profile is that, like so many others instances, profiles can be faked and publicity raised for a page simply because it pretends to be that of or by a famous person. In the Web 2.0 world, remember, it's about popularity, and very often, not veracity.

    Second, as Seth Finkelstein points out, the concerns over the past decade of the AOL profiles / chat-rooms hasn't gone away, it's just diminished due to the higher-profile and more contemporary reporting of incidents at MySpace. But MySpace does need to conform to certain child-protection and privacy standards. On AOL (at least now), parents can set limits for their children's online activities and review what they were doing; this isn't as easily accomplished when it comes to MySpace.

    Finally, Rupert Murdoch may not make money selling advertising on MySpace, but if he mines the data carefully, he could learn a lot about consumer behavior in a very raw form. Watching how trends develop and who trend setters are, as well as influencers, could be even more valuable to his businesses than just advertising revenue. It may not be a wholly accurate reflection of what goes on in the rest of the world (online and off), but at least for a wildly popular online destination, it could make his advertising selling a lot smarter.
  • Scott, MySpace is words and pictures on a screen. It is not a neighborhood, it is not a district, it is not a physical place. Those are just metaphors. This puts a very strict limit on how dangerous it can in truth be. Yes, sex predator stories sell magazines, but that's fear-mongering.

    Again, we've *been* through this, every time, it's the same story.
  • anon
    Your experience on Myspace is very different than teenagers because your social circle is very different. In fact you may not even know people on Myspace. However this is a very different experience than the way teenagers experience it. All of their friends are on there, people they go to school with, people they hang out with, neighorhood friends, etc. It is a social space, not that different to IM or email. In fact you can even change your setting so only people on your friends list can contact you. In my experience with Myspace, I have found it is not a place where one meets new people but where you connect with people you already know. It is something I use almost daily as a resource to promote DJ events and to stay in touch with friends. The child who is going to meet a stranger online, is the same child that will get in the car with them when approached with offers of candy. There is no difference. Teach your kids not to be gullible and only talk to people they know, in ANY medium.
  • Cynthia, first, there's weird and then there's pornographic. But I'm not passing judgment on that. And I'm not passing judgment on the "weird" stuff that these essentially good kids pass among themselves.

    My concern as a parent is not about what the teenagers are doing among themselves, but about what predatory adults are doing in that space. Because it's not really your child's space. It's a public space. Whatever children do on MySpace they might as well be doing in the middle of the street.

    But again, that wasn't my point. It's about the business, and as we know with all things Internet, just because the ad revenue is going up fast, doesn't mean it can't come down fast.
  • Scott, you remind me of the parents in the mid-60s who fretted about the morality of that crazy new trend called "rock and roll." I have a daughter who lives on MySpace and she and her friends post and write what to me sound like crazy, scary nonsense, but it's just jive. But they all "get" each other and all of these kids are stellar students, athletes, musicians and people.

    I'm pretty familiar with MySpace now and while a lot of what gets posted is weird, it's only weird because you're not in that demographic.

    Advertisers are so afraid of MySpace that ad revenues for that community are increasing at 20% per month.
  • MySpace may be dangerous however it is not more dangerous to ones health than cigarettes, automobiles or Viagra (solely or in any combination). So MySpace has got that going for it - which is nice.
  • MySpace may push the envelope now, being the most famous place for people to throw away their privacy, but I wonder if the rest of the Internet isn't far behind and MySpace won't be so unique in a few years.
  • Kevin, thanks for the name-calling, that's always a constructive way to disagree.

    As for Danah's blog, I suppose she's not a "hack" because she's a PhD student who happens to share your view. Here's what she has to say:

    More and more cases are failing to pan out. Yet, there are more kids on MySpace than in any single state. I wish i knew how to reach out to parents and say, "It's OK... your kids will be OK... just teach them trust and love." In statistical terms, MySpace is safer than going to school. It is safer than being in a car with your parents. It is safer than going to the mall. And yet, we are more scared because we don't understand it and we're afraid. This makes me so sad because this kind of fear is anxiety producing and culturally dangerous. :-(


    Despite this being a swiftly moving phenomenon with no reliable quantification, Danah seems to have all the "statistics" locked down.

    The point of my post was not to make parents afraid, but to make investors in News Corps afraid.

    I'm sure that MySpace is being used as a scapegoat in many instances, and that there is there's a lot of fear of the unknown at work here.

    But the "It's OK" approach at the extreme is no more constructive than the "Oh my god let's panic" approach.

    Also, are you suggesting that local media outlets are skewing their coverage of MySpace for advertising purposes? (You're comment was hard to scan, so I'm not sure I understand.) Perhaps you'd like to put forth your "academic study" of this type of yellow journalism -- or was that just a "hack's" accusation?
  • Ehhh ... about a decade ago, I recall The Horrors Of AOL. There were perverts in the chat rooms ... just look at this list of depraved topics ... OH MY GOD SOMETHING MUST BE DONE!!!

    But, in the end, AOL did fine.

    I think we're seeing deja-vue all over again.
  • Dave Alpert
    I agree with you, Scott, that Murdoch is going to regret his purchase of MySpace--if not for potential advertising woes, for the watershed of law suits that are sure to come.

    I was speaking to my cousin who teaches junior high just the other day. He had visited MySpace sites for some students, and he was shocked by the personal info disclosed on those pages. To me, it just demonstrates how slow--perhaps necessarily--we are at keeping up with technology when it comes to educating our kids.

    The power of the internet when it come to information is awesome. Every-day people are going to have to start adopting the strategies that celebrities use to create their public persona while trying as hard as they can to guard any shred of privacy. And it's not just social network spaces like MySpace. Most of us Google just about everyone we meet. Curiosity is a strong human trait.

    While sites like MySpace bring to the fore some of the ugliest sides of people, it has also helped promote what we bloggers care about a lot--self-publishing in all forms of media. I have succeeded in exposing my music to hundreds of people worldwide with MySpace. And for that I'm thankful. I guess I'll have to enjoy it while it lasts.
  • A nice and fresh view on this problem.
    Oh and whats between anarchy and fasicm? Democracy. And thats whats myspace and likes miss most. As a user of those places you have next to no responsibility, and thats why its a haven for trolls, pedophiles and all kinds of wackos.
  • Saying 'no obvious ax to grind' then talking about selling advertising in the same post is either naive or disingenuous.
    If you'd like to read what an academic researching MySpace has to say, instead of a hack on a deadline, head over to danah's blog.
  • They really should make it impossible for minors to register without seeing a strong warning against using their full names or posting their schools, in large enough letters that they can't miss it.

    LiveJournal has some of the same problems, with some very unsavory communities (for "childlove" and so forth).
  • I'd go one step further Scott, marketers don't like the very idea of an uncontrolled environment for their advertising, let alone the "known unknowns" of MySpace.

    Best - Trevor
  • StubToe
    Myspace is a stalker/pervert's dream. All they have to do is go to the Myspace search and put in their zip code. All the photos are there. Kids put in their full name, school, favorite hangouts, personal interests, and all kinds of personal information.

    I don't think anyone under 18 should be able to publish a public profile, but how do you enforce that? They allow kids as young as 14 to register legitimately; many 12 and 13 year olds lie to get in. Go through the process of signing up on Myspace yourself, and you can see how a 13 year old might naively enter all kinds of personal data because they thought it was needed to register for the site and all their friends were doing it.
  • grumpysecretary
    MySpace can't be controlled in any practical way without killing the goose. Whether News Corp really understands that is debatable. Perhaps their arrogance feeds their denial about the reality of MySace? Who knows?

    As a practical business matter though, what's important to advertisers is reaching that prime demographic. An advertiser really does not care how those teenagers behave as long as they are buying! I'd be very surprised if MySace has very much excess ad inventory.

    And yes, it's a very scary place for old farts, but so is an after hours under age dance club. And anywhere else teens gather. Teens are scary holmes!

    *warning personal disclosure*

    When I was a teen, back in the day, my mom had a cop drag me to the barber shop for a cut. The cop was shaggin my aunt so he did what was asked of him. Long hair was important back then and I was devistated. I ran away from home multiple times after that. After a series of foster homes I was out on my own. My mom saw me twice in 20 years after that. She was scared of my teenage life and tried to control it. It did not work, and the consequences were severe for both of us.

    Teach your children well, give em a safe basecamp and leave em be...
  • I completely agree with you on this Scott. I too have children who, as a parent, I have asked to avoid myspace. I also have a friend with a band who uses myspace as a main means of exposure for the group. However, as a whole myspace reminds me of a bad accident where guts are hanging out everywhere. Someone should be at the perimeter saying "move along... nothing to see here."
  • billg
    A better "kids on the street" analogy might be this: The teenagers have to walk through a part of town where people can reside and behave anonymously. Sort of a red-light district for people who don't want to be caught doing what they do.

    Given the protection of anonymity, a certain percentage of the human race will do things the rest of us wish they wouldn't. If MySpace provides that protection, then there's more happening on that street than just hormone-laden adolescents scoring points off each other.

    If you knew that sexual predators hung out, anonymously, at Big Mac, wouldn't you have some reservations about allowing your kids to go there? Why should MySpace be any different? The technology of the web is wonderful, but people remain people.
  • Phil, like I said, I'm not passing moral judgment on teenage behavior. (And I'm not so old that I don't remember being a teenager.)

    My point is that I don't think News Corp is going to be successful selling advertising alongside teenage behavior in the raw.

    And even if they can, how about selling ads alongside sexual predators?
  • Scott, have you spent much time around groups of teenagers? They act in *exactly* the same way. I've heard much worse from the little urchins that pass me on the street every afternoon on their way home from school.

    All Myspace is doing is removing the barriers *you* face in witnessing this subculture in a mostly unmediated form (the kids aren't what you see on MTV). There are positive and negative sides to this. For example, it makes it possible to dive into an arbitrary group of people and extract some value (like, for example, the song 'Vans' at http://www.myspace.com/wolfpackmusik) even if I find the community's norms terrifying (like, for example, the comments on http://www.myspace.com/wolfpackmusik).

    Maybe we should call these edge incompetencies?
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