March 24th, 2006

How Fast Can Google Grow Offline?

by Scott Karp

I’ve been very skeptical of Google’s Print Ad program since its inception. So I’m hardly surprised by the news from BusinessWeek that the program is a dud (thanks to David Utter for passing on the article):

Carl D. Haugen, president of BluePenguin Software, spent $3,000 on an ad through Google, which ran in the November issue of Budget Living magazine. Haugen offered a 20% discount on its antispyware software to Budget Living readers, so he could better track the ad’s performance. Over one month later, the ad had only generated $181.37 in sales, says Haugen.

The reason for this failure is simple: print is NOT a direct response medium — print advertising CANNOT function with the same closed-loop ROI efficiency as Google’s online Ad Words program.

This is, of course, more disastrous news for the print publishing industry, but that’s an old story at this point.

What interests me is how this impacts Google’s offline growth prospects specifically and the future of advertising generally — that’s because Google’s offline growth is pegged to a complete reinvention of advertising. This is from an Adweek article (sub required) about Google’s ambitions for advertising:

In the company’s view, it’s not just the less-than-accurate targeting, the kludgy buying process and the fuzzy analytics of most current advertising models that leave much to be desired; it’s how marketers go about allocating their money, prebudgeting way too far in advance and making decisions that aren’t necessarily based on ROI.

To work at Google is to dream big. So this isn’t just about refining current models, it’s about the whole enchilada. “In our minds, there really isn’t a difference between online and offline,” says Tim Armstrong, vp, advertising sales.

Transforming advertising into an efficient, disciplined, profitable practice is both right and inevitable. But given the that offline advertising, from an ROI perspective, is still in the dark ages, the real question is how long will this take:

Armstrong, like Sorrell, knows the gap between advertising as it exists today and advertising as Google imagines it is big, by any measure. “We clearly see this as a 10- or 20-year business,” he says of Google’s hopes for helping transform the industry.

That’s a refreshingly realistic assessment, but one that doesn’t bode well for Google’s PE ratio, at least so long as they stake their near-term growth on advertising. Google took the right approach to print advertising, trying to bring market efficiency and accountability to the system. But the medium itself is so broken that Google was bound to fail.

As media and advertising stumble down the road to an all-digital future, Google is as well positioned as anyone to win, but it may take longer than investors are willing to wait.

The Adweek article made an interesting comparison between Google and WPP Group, one of the big ad agency comglomerates:

At a summit earlier this month sponsored by WPP Group search firm Outrider, WPP CEO Sir Martin Sorrell rattled off a downbeat, side-by-side comparison of his holding company and Google. With $6 billion in revenue and 5,700 employees, Google had a market cap, even after some recent declines, of about $100 billion, he estimated. “Poor little WPP,” he said, with its 17,000 employees and its $9.8 billion in revenue, having a market cap of $15 billion. “The market is saying something about our model, and it’s a little bit depressing,” he concluded.

The market was right in this assessment when Google’s growth was driven by its success in revolutionizing online advertising. As Google looks offline for its next wave of advertising-driven growth, it’s coming face to face with the “depressing” model of traditional advertising and the long, hard slog of transformation.

Comments (6 Responses so far)

  1. Media on media in media One from column A…. The unconference on the unpaperHow Fast Can Google Grow Offline? What’s the Best Way to Remember? Morality 2.0 Are You a Journalism “Survivor”? Turtle Soup’s on Spam slime The cost of speech Seems like old times links for 2006-03-24 Is Something Rotten in the Associated Press?

  2. […] How Fast Can Google Grow Offline?   […]

  3. Scott-

    Great ideas going on here at Publishing 2.0, I enjoy what you’re doing.

    So, Google came up short on the Print Ad program, but I have to believe that direct mail will be the knight in shining armor for their offline efforts. Bridge the online and offline worlds, have landing pages for response measurement, maybe facilitate list buys that are optimized with online behavioral data, maybe mix in transactional data, who knows… the point is that direct mail marketers understand ROI and if Google can bring more efficiency and effectiveness to their efforts while providing an easier way to measure success, it’s an awfully big market to enter.

    Hey, it’s not 2.0ishly new and shiny and fun, but CMOs say direct mail has the strongest impact on meeting their growth goals (http://directmag.com/news/cmos-pick-031506/). Too much money to be made here…

  4. […] Unbowed by its failed magazine print ad program, Google has cut a deal with 50 major newspapers to sell remnant print ad space to its enormous roster of AdWords advertisers. Here’s the upside and downside for Google and the newspaper industry: Upside […]

  5. […] Everyone’s talking about it but its not that surprising, or at least it shouldn’t be: Google is stepping into the newspaper arena.  They are vying hard to become the long-tail vacuum of old media, sucking up all the ad space that newspapers dont sell on their own, selling it for slightly cheaper and keeping a cut (probably about 20% but no one really knows and they won’t get a thing in the initial three month trial that was announced yesterday).  That Google has extended their ‘media buyer’ role into traditional media is less than shocking, first of all because they have tried (and failed) before only with magazines; second of all its a pretty logical extension of the web advertising business that is the core cash cow of the Google business as a whole.  They will of course try to extend the web metric system, with all its fancy the built in feedback loops, into the newspaper advertising business. Everyone is already braying about the web showing newspapers yet again how to innovate and its a hard thing to refute, in what world are all those huge newspaper businesses in the States not to pick up on this opportunity?  Its embarassing. […]

  6. […] the reality is that Google has nothing but a string of failures to show for itself, most notably in print, but apparently radio isn’t going so well either (via MediaPost): CHAD AND RYAN STEELBERG, […]

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