April 5th, 2007

Craigslist Openness vs. Newspaper Trust

by

If Craigslist is killing the newspaper classified business, then it appears that newspapers’ real missed opportunity may be in failing to provide a sufficiently conducive environment for seeking and selling sex and love.

Craigslist Categories

Reading this analysis by Compete was one of those Doh! Of course! moments (and, as a commenter on the Compete post points out, obvious to anyone who bothers to look at listing counts on Craigslist). Sex-related content has lead every technological revolution in media. Why should classifieds be any different?

To get a sense for how newspapers measure up again Craigslist, I checked out the personal ads on the New York Times, Washington Post, and San Francisco Chronicle. So what’s the big difference between web-native Craigslist and the newspapers’ online version of their print cash cow?

Craigslist is an open platform.

The Washington Post and San Francisco Chronicle required registration, clearly with the intent of legitimizing all participants in the personals marketplace. The Chronicle’s registration process is quite intensive, with minimum word requirements for describing yourself. The New York Times has this barrier:

To respond to an ad call: 1-900-226-7144 ($2.99 /min with a $2.00 connection fee.) Must be 18 years or older to call. Charges are accrued for each minute for the duration of the call. If you would like to pay via credit card: 1-866-423-7761 ($3.49 per minute)

On Craigslist you post for free, and respond for free by email — quick, easy, no friction.

The big question, of course, is this: Is Craigslist better because it has no bariers or standards, or worse? I guess it all depends on who you are and what you’re seeking.

Newspapers probably have the right positioning with their barriers to entry for personals — TRUST is the only reason to choose a familiar local newspaper brand over Craigslist. If you don’t want a newspaper acting as a filter in your quest for intimacy, you’d better be prepared to BYOFilter.

In any case, Compete also points out interestingly that Craiglist, for all its glorification, hasn’t cornered the classified market for everything:

Local news, business supplies for sale, real estate and web design are probably better off advertising somewhere else since they contribute less than a whisper to the overall site traffic.

Comments (11 Responses so far)

  1. racy lists that consistently score high visitor volume are the section for casual encounters as well as personals for women seeking men. The most commonly frequented venue outside of this virtual red-light district? Cars for sale. Oh, yeah? That got Scott Karp to opine: “TRUST is the only reason to choose a familiar local newspaper brand over Craigslist” for intimacy. Personals were the first print classified category I can think of to be decimated by Online, but it wasn’t Craigslist. I think it was AOL

  2. Craigslist Openness vs. Newspaper Trust Fri Apr 06 03:29:03 UTC 2007 via Publishing 2.0

  3. Scott Karp / Publishing 2.0: Craigslist Openness vs. Newspaper Trust

  4. sexuality, race or age but it’s still interesting. If you’re male you don’t want to live on the West Coast as it’s full of single guys! It’s NYC, Washington DC and the eastern seaboard where all the single women are. Then I found this post from Scott Karp’s Publishing 2 blog about about craigs list killing newspaper classifieds, the free classified site and it’s real purpose and it’s main traffic. Exotic services are huge on it. More than double anything else. It also show how all the different hunting sexualities differ

  5. Great find!

    Dating is such a local activity – newspapers should be leading in this area. If newspapers were smart, they’d use a white labeled or open source online dating solution, charge nothing for it, and run complimentary ads inside the app.

  6. [...] Craigslist Openness vs. Newspaper Trust » Publishing 2.0 Personal ads: “So what’s the big difference between web-native Craigslist and the newspapers’ online version of their print cash cow? Craigslist is an open platform.” (tags: internet advertising classifieds dating p2p craigslist newspapers) [...]

  7. Craigslist is good at what it aims to do, but it’s not always the most effective way to produce a classified type of ad. You are correct about the BYOFilter–sometimes you may rise upon something you weren’t really seeking. ;)

  8. [...] » Via Scott Karp’s Publishing 2.0 [...]

  9. [...] Scott Karp’s blog recently highlighted an excellent analysis from Compete.com on the true catalyst behind Craigslist’s success in the online classified space. Written by Stephen Bragg and entitled ‘Craigslist’s Dirty Little Secret,’ the post  basically states that the largest segment of Craigslist’s traffic is generated by ‘Erotic Services’ classifieds, and that within that category, “a deeper look into the metrics reveals a real power group behind Craigslist’s impressive numbers: men seeking men.” While the data is not the least bit surprising given the fact that so many technological innovations have arisen from the porn/sex industry (VCRs, 1-900 businesses, online video, etc.), the data should cause employers to think twice about the free/low-cost employment classifieds that Craigslist sells, at least for employers that are interested in their employment branding. [...]

  10. [...] aussi Scott Karp qui, du coup, ironise sur ce marché qui a – lui aussi- échappé à la presse en ligne… Posted by Emmanuel [...]

  11. Craigslist feeds on providing that ‘open-ness’ to whoever wishes to post. That’s why its now getting some bad publicity of the ‘adult’ material that’s been on it.

    I believe part of the reason is because it is free. Free often means no obligation. That can be bad.

    I’ll prefer something cleaner and charging at least a small fee, like this one I found at piref.com

    Pretty useful features too.

    http://www.piref.com

    .

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