June 7th, 2007

Publishing 2.0 Steals Page Views From Wall Street Journal

by Scott Karp

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Yesterday, to my surprise, I got quite a bit of traffic from the Wall Street Journal. When I checked out the referring URL, I discovered that the WSJ was linking to Publishing 2.0 through the automated Sphere widget related links, which is radical because you could construe my page views as having been stolen from WSJ:

publishing-20-wsj.jpg

Of course, it really isn’t “stealing,” although the fact remains that Publishing 2.0 received a page view that might have otherwise gone to Wall Street Journal. And some of those visitors may have stayed on Publishing 2.0 rather than gone back to WSJ.

So is aggregation still a net positive for WSJ, looking at it through the microcosm of this example? WSJ did create more value for its users by pointing to other valuable content (assuming visitors found my post valuable). But is this going to make people go back to the WSJ more often? The WSJ is in a distinct position because it has paid subscribers, but paid sites need to increase traffic as much as any other.

The real question is — will WSJ subscribers be more likely to seek out the WSJ coverage of a news event or topic because they know at the end of the article they will be referred to additional related content, including third-party content?

Page view trends and clickthrough data on the related links would certainly inform this question — the big issue for creators of original content is how they maximize the value of linking to other people’s original content.

Blogs have pioneered this with inline links, which I definitely believe enhances the value of the blog’s own content. Traditional media companies have been slow to adopt third-party inline links (and are still anathema to some), so these automated third-party related links are a step in that direction — and probably more about becoming part of the link-based web ecosystem than about aggregation in the larger sense. That said, there’s a difference between me as a human editor linking to third-party content and the WSJ using Sphere’s automated system.

In fact, if you got the WSJ article now, you’ll see that Sphere has already replaced Publishing 2.0 with other related blog links (of course, you have to be a WSJ subscriber to see this). The links I create here to third-pary content are forever a part of the Web (and search).

As traditional media companies start to tear down the walls that separate them from the network, they will have to embrace a very non-traditional and counterintuitive understanding of how to leverage the dynamics of the Web, i.e. the more you give, the more you get.

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  • Interesting evidence on speed up of integration between traditional media and blogs, as well as ever present desire to increase a blog's traffic. Upon request for the widget, Sphere today reports, "We're crushed right now from the number of requests we've gotten in the past few days so we're going to be a bit slow in getting to your request. . . . Expect to hear back from us in the next few weeks."
  • Scott. I am now tuned in. I was over-interpreting what you were talking about.
  • Rama,

    Thanks for stopping by. If you read the post, you'll see that, despite the "catchy" title (just some rhetorical fun), I don't think anybody is stealing anything. I applaud WSJ's adoption of Sphere and think you should do MORE linking to third-parties (within the articles ideally).
  • Thanks for writing about this. We believe pointing to related MSM & blog content is a net positive experience for readers, and don't see it as driving traffic away from WSJ.com. "Catchy" title, but a bit misleading :)

    Rama Sadasivan
    Sr Product Manager
    Wall Street Journal Digital
  • Rex,

    I purposely used some rhetorical slight-of-hand here to demonstrate how traditional media companies are thinking about the web the wrong way. I don't think there's any actual "stealing" involved at all -- but in the battle over page views (which may soon be exposed as a silly battle), linking to third parties has been viewed by traditional media companies as sending traffic away, i.e. those third-party sites effectively steal your page views. But Google and the blogosphere have shown that providing useful third-party links actually bring people back. Traditional media companies are starting to get this, but they are not embracing it fully by using human chosen inline links -- instead they are just displaying automated links at the end, which has value, but nearly as much as the way blogs have traditionally done it.

    Don't know if that clears it up -- it's hard to unmuddle other people's muddled thinking.
  • Scott, can you provide me a "for dummies" version of this issue. I think I understand what an "inline link" is (where you actually source -- i.e., img src= -- content from another site so that it hits that site's server, no?), but I feel I'm missing something here. I can understand how inline linking can be construed as "stealing" -- but I thought the "stealing" issue of inline linking goes the other way: that one steals bandwidth from the site being sourced. I recall Drudge used to get complaints about something related to this. Or am I just not understanding the definition of "inline linking" in this context?
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