June 13th, 2007
Is A Sponsor Post A Legitimate Ad Unit?
Is there a difference between a blog advertiser posting their own content in a clearly labeled sponsor post (i.e. NOT written by the blogger), which is allowed to appear in the RSS feed like an editorial post, and a format like PayPerPost, where bloggers write in their own editorial voice about an advertiser’s product or service?
I think there’s a BIG difference — the former, IF done right (i.e. VERY clearly labeled, highly targeted to audience interests, limited frequency), can be a legitimate ad unit that is tailored to the dynamics of online media consumption, especially RSS, while the latter is much more difficult to pull off in a way to doesn’t compromise editorial integrity.
I think it is POSSIBLE for a blogger to write about an advertiser in a way that is honest — with, at the very minimum, extremely clear disclosure — but convincing your readers, and yourself, that you have avoided a conflict of interest is a sticky wicket indeed.
You may have concluded that I am raising this issue because I’m thinking about it for Publishing 2.0. I’ve openly rejected the PayPerPost model, but that doesn’t mean there isn’t any opportunity to experiment with new advertising/sponsor formats beyond the standard issue 125×125 button.
I’m writing about it here with full transparency because I want to fully air the issue. I also think it’s a critically important for bloggers and other independent online publishers to figure out what latitude they have to commercialize their sites — which is very much a Publishing 2.0 issue. Airing this issue publicly is, I hope, a unique upside to the blogging medium — most traditional publishers introduce new commercial elements and never ask what their readers think. (Did the New York Times ever ask your opinion about that interstitial ad that takes over your screen before they implemented it?)
Those of you who took the Publishing 2.0 Reader Survey know that I asked about the viability of sponsor posts. So in the spirit of full transparency, here is the question I asked along with the results:
I’m thinking about offering paid sponsors the opportunity to create VERY CLEARLY LABELED sponsored posts — either with useful information about their product or service (i.e. not eye-glazing ad copy) or their own thoughts on news and trends. The post would be written by the sponsor, NOT by me, and clearly labeled as such. The idea is to experiment with a more interesting format than standard issue buttons and banner ads. The sponsored posts would be from companies I know, not just random solicitations. Assuming the disclosure was crystal clear and the frequency was not too annoying, how would you feel about this as a Publishing 2.0 reader?

For Publishing 2.0 readers, this appears to be an 80/20 issue, i.e. only 20% see it as a big issue, and only 5% see it as a deal breaker. I received a ton frank write-in comments, most of which said some variation on the first answer choice, i.e. it’s fine, just don’t abuse the privilege.
Some even asserted the right of publishers to make money — if done in a way that is transparent and that doesn’t abuse readers. I do intend to commercialize Publishing 2.0 (more on the big picture to come), but I would ideally prefer (to the say the least) not to cross the line into devaluing Publishing 2.0, even for a smaller number of readers (realizing, of course, that you can’t please all of the people all of the time).
Many of the write-in comments against sponsor posts seemed to be against commercializing Publishing 2.0 at all, i.e. don’t interrupt my flow of free content. To address that issue separately, I frankly feel that commercial-free content is an unrealistic expectation for any publisher/reader relationship — there are no free lunches. But there are clearly right and wrong ways to do it, because publishers have a huge obligation to create value for their readers, and I certainly take that obligation very seriously. Still, every publisher should hope that their readers aren’t so loosely tethered to the value they create as to be contingent on a pure non-commercial environment.
But I certainly don’t take the position that TV networks did that viewers are obligated to watch ads as part of some implied contract, that skipping ads breaks this contract, and that viewers should be forced to watch ads. The burden is on the publisher and sponsors to ensure that the commercial content is relevant and valuable, that it is displayed in a transparent and non-abusive manner, and that it can ultimately enhance the overall value of the publication, rather than detract from it — Google set that bar high with its search advertising model.
That said, I’m going to try to drill down on the issue of sponsor posts further by looking at an actual implementation of the sponsor post ad format that I think is done well — on paidContent.
Here is what paidContent readers found in their feed readers yesterday:

Your eyes would have to be pretty glazed over not to see the first two words in the headline, which are the first two words anyone is likely to read: SPONSOR POST, in ALL CAPS. I like that it’s called a Sponsor Post rather than a SponsorED Post, i.e. it’s a SPONSOR’S post, not a post by the blogger that has been sponsored.
The post is not overly long, and is certainly relevant to the media companies that read paidContent. The links go to a nicely designed dedicated landing page.
Importantly, the links are all redirects, meaning that they do not convey any SEO benefit — Google has made it clear they are cracking down on paid links.
From a user experience standpoint, if every other post was a Sponsor Post, it would be very annoying indeed, but I had to go back 5 days and 40 or so posts to find the next most recent Sponsor Post in the paidContent feed. With paidContent’s volume of posts, they might even get away with every other day or even once a day, but it appears they are wisely trying not to overdo it.
Stepping back, one of the larger questions here is how publishers can effectively monetize their content in the age of RSS, where they no longer control the presentation of the content. Creating Sponsor Posts allows publishers to insert (potentially) substantive advertising content into the feed in a way that is likely to get readers’ attention, and they can avoid abusing that attention if it’s done with the right disclosure, frequency, and relevancy.
If you think that’s a radical concept, I should point out that there are other media that insert advertiser content into the same format that the editorial content uses — that would be TV, radio, magazines, and newspapers:

Interesting how the content on the right isn’t labeled as “sponsored” — yet, amazingly, we’re all accustomed to recognizing it as an ad and deciding whether to engage with it or turn the page.
Lastly, I want to highlight one other medium that uses an ad format that looks just like the editorial content, and is only distinguished by labeling as “sponsored.”

With that, I’m going to throw this open to comments and discussion. If you have an opinion on this, now’s your chance to air it.




Is A Sponsor Post A Legitimate Ad Unit?
source: Is A Sponsor Post A Legitimate Ad Unit?
Hey Scott
Thanks for writing about this. FYI: we’ve been doing this since 2004, at least, mainly to target RSS readers. Also, thinking about putting the sponsor post in a different background color to distinguish it even more…we used to do that but the coding for that within the blog CMS screwed up other things on the page so we stopped, but looking at it now again.
Also, this ad is not written by us, and also not posted by anyone in the editorial team…this is posted by our ad traffic manager etc…all to keep the lines of separation clear.
Our frequency is once a day (about 20 or more posts a day on editorial side)..though sometimes we post these Sponsor Posts less frequently.
Rafat,
Thanks for the clarifications — I think it’s quite clear that the post is not written by your editorial staff (although you can never have too much clarity). And your frequency is sufficiently light that I had to hunt in the feed for examples.
There probably is a rationale for a colored background — will be curious to see what you come up with.
Interesting, I hadn’t considered this model. Something to experiment with on my newer sites, I think.
Advertising is apart of your content.
I learned that somewhere and it changed the way I look at the whole thing.
Instead of trying to balance your responsibility to your audience against your “greed” you should look at advertising as a service to your readers.
For instance, I WANT the dozens of pages of classifieds and movie showtimes and in my daily newspaper.
I WANT to see that stylistic Sean John ad in Vibe Magazine.
I WANT to see that ironic t-shirt ad in The Onion.
Only accept ads that will enhance your editorial, and you won’t have to worry about annoying your visitors.
scott karp
interesting post about sponsored posts
[...] You can always trust Scott Karp to have an interesting point of view when it comes to blogging and generally sparking an interesting debate in the process. Yesterday was no different with his post about Sponsored Posts being a Legitimate Ad Unit. I am sure that the post will get the panties of the blogging purity patrol all in a bunch but Scott does give some good valid points as to why such an idea could work and still not piss off your readers. [via Publishing 2.0] [...]
I voted against your sponsored post-idea in the survey. Just because everyone else is doing it (a lot and everywhere) doesn’t make it right (although you only want to do less and in designated spaces).
I can easily recognize that you need to eat. I just find that mixing content and ads in the SAME channel is unnecessary and I would actually prefer banner/google ads as they are normally placed in a clearly marked space and layout.
Your idea (to me at least) is almost like having the journalists of NYT write up ads and post them in the same layout/place as the articles. Clearly labeled or not - it’s about integrity (although I know very well that deep down we are all ’shameless whores’ who turn tricks for cash).
I would be blind not to see the convergence between free content and sponsored content (actually the history shows us that the socalled free press started out as mere advertising). But this is exactly why I love (and trust) the free stuff so much more
I will keep reading, whatever you choose to do.
I left this comment at Hundred Day Head Start in re your post, Scott:
Well-stated.
At the end of the day, a wise editor at Time Inc. told me when I started a magazine, that I should not get caught up in talmudic discussions on ad placement and creative but instead should simply remember this rule:
The reader should always know the source of content. If it’s paid for, people must know that.
In editorial environments, the corollary to this rule is that certain things are not for sale: editorial space, editorial voice (and, online, I’d add, navigation).
But advertisers ALWAYS want new placement that gets them closer to the heart of the action. They also want relevance, smart placement, which by definition entails some interaction with the content around it.
I think PaidContent’s execution of the ad post has been well done. But I also see the value of such talmudic discussion as this over it.
In the end, I think, the test is confusion: neither readers — nor Google — must be confused about the source. I think that Time Inc. editor’s rule stands, eh?
[...] writing a long Talmudic discussion (as Jeff Jarvis called it) on whether sponsor posts are a legitimate ad unit, I was surprised to see Facebook, the Internet [...]
I think this is a swell approach. Transparent. Clearly marked. Outside the edit well. Cleaner than all the blingy banner ads. What’s not to like?
[...] leave a comment, I appreciate a good dialogue. Thanks for visiting!Scott at Publishing 2.0 had an interesting post about sponsored posts today. He’s considering using a business model similar to paidcontent.org, where they post an [...]